Curriculum Vitae

Matthew Jensen Hays

Hayslab LLC
2355 Westwood Blvd #902
Los Angeles CA 90064
matt at hayslab dot com
http://hayslab.com

Education

Ph.D., Cognitive Psychology (Minor, Human-Computer Interaction) - University of California, Los Angeles

M.A., Psychology - University of California, Los Angeles

B.S., Psychology, with Distinction (Minor, Chemistry) - Duke University

Refereed Publications

Hays, M. J., Kustes, S. R., & Bjork, E. L. (2024). Metacognitive management of attention in online learning. Journal of Intelligence, 12, 46. (PDF)

Lowery, J., Hays, M. J., Burch, A., Behr, D., Brown, S., Kearney, E., Senseney, D., & Arce, S. (2022). Reducing central line-associated bloodstream infection (CLABSI) rates with cognitive science-based training. American Journal of Infection Control, 50, 1266-1267. (PDF)

Nathaniel, E. D., Scott, H. F., Wathen, B., Schmidt, S. K., Rolison, E. B., Smith, C. B., Hays, M. J., & Lockwood, J. M. (2021). Confidence-weighted testing as an impactful education intervention within a pediatric sepsis quality improvement initiative. Pediatric Quality and Safety, 6, 460-466. (PDF)

Hays, M. J., Glick, A. R., & Lane, H. C. (2019). Leveraging cognitive science and artificial intelligence to save lives. Proceedings of the 20th International Conference on Artificial Intelligence in Education, 386-391. (PDF)

Lane, H. C., Core, M. G., Hays, M. J., Auerbach, D., & Rosenberg, M. (2015). Situated pedagogical authoring: Authoring intelligent tutors from a student's perspective. Proceedings of the 17th International Conference on Artifical Intelligence in Education, 195-204. (PDF)

Lane, H. C., Hays, M. J., Core, M. G., & Auerbach, D. (2013). Learning intercultural communication skills with virtual humans: Feedback and fidelity. Journal of Educational Psychology, 105, 1026-1035. (PDF)

Hays, M. J., Kornell, N., & Bjork, R. A. (2013). When and why a failed test potentiates the effectiveness of subsequent study. Journal of Experimental Psychology: Learning, Memory, and Cognition, 39, 290-296. (PDF)

Hays, M. J., Campbell, J. C., Poore, J. C., Webb, A. K., King, T. K., & Trimmer, M. A. (2012). Can role-play with virtual humans teach interpersonal skills? Proceedings of the 34th Interservice/Industry Training, Simulation, and Education Conference (I/ITSEC). (PDF)

Hays, M. J., Silva, T. M., & Richmond, T. (2011). Assessing learning from a mixed-media, mobile counter-IED trainer. Proceedings of the 33rd Interservice/Industry Training, Simulation, and Education Conference (I/ITSEC). (PDF)

Campbell, J. E., Hays, M. J., Core, M., Birch, M., Bosack, M., & Clark, R. E. (2011). Interpersonal and leadership skills: Using virtual humans to teach new Officers. Proceedings of the 33rd Interservice/Industry Training, Simulation, and Education Conference (I/ITSEC). ** Best Paper Honorable Mention ** (PDF)

Finley, J. R., Benjamin, A. S., Hays, M. J., Bjork, R. A., & Kornell, N. (2011). Benefits of accumulating versus diminishing cues in recall. Journal of Memory and Language, 64, 289-298. (PDF)

Hays, M. J., Kornell, N., & Bjork, R. A. (2010). The costs and benefits of providing feedback during learning. Psychonomic Bulletin & Review, 17, 797-801. (PDF)

Hays, M. J., Silva, T. M., & Richmond, T. (2010). Rapid development of a mixed-media, deployable counter-IED trainer. Proceedings of the 32nd Interservice/Industry Training, Simulation, and Education Conference (I/ITSEC). (PDF)

Lane, H. C., Hays, M. J., Auerbach, D., & Core, M. (2010). Investigating the relationship between presence and learning in a serious game. Proceedings of the 10th International Conference on Intelligent Tutoring Systems, 274-284. (PDF)

Kornell, N., Hays, M. J., & Bjork, R. A. (2009). Unsuccessful retrieval attempts enhance subsequent learning. Journal of Experimental Psychology: Learning, Memory, and Cognition, 35, 989-998. (PDF)

Hays, M. J., Lane, H. C., Auerbach, D., Core, M. G., Gomboc, D., & Rosenberg, M. (2009). Feedback specificity and the learning of intercultural communication skills. Proceedings of the 14th International Conference on Artificial Intelligence in Education, 391-398. (PDF)

Solomon, S., Hays, M. J., Chen, G. C., & Rosenberg, M. (2009). Evaluating a framework for representing cultural norms for human behavior models. Proceedings of the 18th Conference on Behavior Representation in Modeling and Simulation, 81-88. ** Best Paper Award ** (PDF)

Lane, H. C., Hays, M. J., Core, M., Gomboc, D., Forbell, E., & Rosenberg, M. (2008). Coaching intercultural communication in a serious game. Proceedings of the 16th International Conference on Computers in Education, 35-46. ** Best Paper Award ** (PDF)

Gray, L., Vandemark, R., & Hays, M. J. (2001). Thoracic and lumbar spine trauma. Seminars in Ultrasound, CT & MR, 22, 125-34. (PDF)

Invited Talks

Hays, M. J., & Lerner, A. (September 2024). Does good learning feel good? National Association of State Boards of Accountancy (NASBA) National Registry Summit, Nashville, TN.

Hays, M. J., & Lerner, A. (March 2024). Does good learning feel good? Association of International Certified Professional Accountants (AICPA) & The Chartered Institute of Management Accountants (CIMA) LEAD Symposium, Nashville, TN.

Hays, M. J. (September 2020). Learning when it matters most. LinkedIn Live.

Hays, M. J., & Smith, C. J. (July 2021). Counterintuitive principles that make for better learning. Association for Talent Development, Rocky Mountain Chapter, online.

Workshops

Hays, M. J., Lane, H. C., & Auerbach, D. (2013). Must feedback disrupt presence in serious games? Proceedings of the Workshop on Formative Feedback in Interactive Learning Environments (FFILE) at the 16th International Conference on Artificial Intelligence in Education. (PDF)

Hays, M. J., Ogan, A., & Lane, H. C. (2010). The evolution of assessment: Learning about culture from a serious game. Proceedings of the Workshop on Intelligent Tutoring Systems for Ill-Defined Domains at the 10th International Conference on Intelligent Tutoring Systems. (PDF)

Lane, H. C., & Hays, M. J. (2008). Getting down to business: Teaching cross-cultural social interaction skills in a serious game. Proceedings of the Workshop on Culturally-Aware Tutoring Systems (CATS) at the 9th International Conference on Intelligent Tutoring Systems. (PDF)

Paper Presentations

Merchant, B. D., & Hays, M. J. (September 2018). The importance of analytics. Paper presented at the 2018 CIO Forum West. San Diego, California.

Hays, M. J. (February 2016). How I learned to stop worrying and measure engagement. Paper presented at the 16th Annual Pearson CITE Conference. Amelia Island, Florida.

Hays, M. J., Moore, A. N., Garcia, M. A., & Bjork, R. A. (April 2008). Episodic limitations of semantic inhibition in retrieval-induced forgetting. Paper presented at the 88th Annual Convention of the Western Psychological Association. Irvine, California.

Hays, M. J., & Boals, A. (April 2006). Long-term memory involvement in the Brown-Peterson task is inescapable. Paper presented at the 86th Annual Convention of the Western Psychological Association. Palm Springs, California.

Poster Presentations

Hays, M. J., Glick, A. R., & Smith, C. J. (November 2019). Hypercorrection in the forgetting curves of (100,000) real-world learners. Poster presented at the 60th Annual Meeting of the Psychonomic Society. Montreal, Quebec, Canada. (PDF)

Hays, M. J., & Smith, C. J. (November 2018). Cognitive-science-based training for healthcare workers can improve patient outcomes. Poster presented at the 59th Annual Meeting of the Psychonomic Society. New Orleans, Louisiana. (PDF)

Donehey, J. R., Adamova, Y. V., Hays, M. J., Birnbaum, R. J., & Zafonte, R. D. (March 2018). Assessing an interdisciplinary approach to the diagnosis and treatment of agitation in traumatic brain injured patients: Implications for community and public health. Poster presented at the 6th Annual MGH Public and Community Psychiatry Symposium. Cambridge, MA, USA. (PDF)

Hays, M. J., & Smith, C. J. (November 2017). A kitchen sink of cognitive psychology for high-stakes test prep. Poster presented at the 58th Annual Meeting of the Psychonomic Society. Vancouver, British Columbia, Canada. (PDF)

Hays, M. J., Darrell, J. W., & Smith, C. J. (August 2016). The forgetting curve(s) of 710,870 real-world learners. Poster presented at the 124th Annual Convention of the American Psychological Association. Denver, Colorado. (PDF)

Hays, M. J., Finley, J. R., Bjork, R. A., Benjamin, A. S., & Walker, J. A. (November 2012). Computerized hints can optimize recall. Poster presented at the 53rd Annual Meeting of the Psychonomic Society. Minneapolis, Minnesota. (PDF)

Poore, J. C., Webb, A. K., Hays, M. J., Campbell, J. C., Trimmer, M., & Major, L. M. (April 2012). Emulating sociality: A comparison study of physiological signals from human and virtual social interactions. Poster presented at the 5th Annual Meeting of the Social & Affective Neuroscience Society. New York, New York. (PDF)

Hays, M. J., & Boals, A. (November 2011). Is measuring short-term memory as easy as reducing test-expectancy? Poster presented at the 52nd Annual Meeting of the Psychonomic Society. Seattle, Washington. (PDF)

Hays, M. J., Smith, S. M., Wilson, P. D., & Lansky, C. A. (November 2010). Imaginal preinstatement of test context during study improves recall. Poster presented at the 51st Annual Meeting of the Psychonomic Society. St. Louis, Missouri. (PDF)

Hays, M. J., Kornell, N., Gonzales, R. I., & Bjork, R. A. (November 2008). Skipping feedback can improve retention. Poster presented at the 49th Annual Meeting of the Psychonomic Society. Chicago, Illinois. (PDF)

Kornell, N., Hays, M. J., & Bjork, R. A. (November 2007). Failed tests can enhance learning. Poster presented at the 48th Annual Meeting of the Psychonomic Society. Long Beach, California. (PDF)

Hays, M. J., & Bjork, R. A. (August 2007). Superior long-term retention with expanding-interval retrieval practice: The Goldilocks principle. Poster presented at the 115th Annual Convention of the American Psychological Association. San Francisco, California. (PDF)

Hays, M. J., Young, K., & Bjork, R. A. (November 2006). Forgetting rate and the optimization of retrieval practice. Poster presented at the 47th Annual Meeting of the Psychonomic Society. Houston, Texas. (PDF)

Linn, M. C., Bjork, R. A., Richland, L. E., Cheng, H., Kornell, N., Hays, M. J., Finley, J. R., & Fink, D. S. (June 2006). Desirable difficulties in science learning in a Web-Based Inquiry Science Environment (WISE). Poster presented at the 2006 Institute for Education Sciences Research Conference. Washington, D.C. (PDF)

Hays, M. J., Richland, L. E., & Bjork, R. A. (November 2005). Metacognitive sophistication about desirable difficulty: Implications for acquisition of complex materials. Poster presented at the 46th Annual Meeting of the Psychonomic Society. Toronto, Ontario, Canada. (PDF)

Service

Program committee - International Conference on Artificial Intelligence in Education (AIED): 2013.

Session chair (Assessment and Evaluation) - International Conference on Artificial Intelligence in Education (AIED): 2013.

Work Experience

VP of Research and Analytics - Amplifire: 2020 - current.

Senior Director of Research and Analytics - Amplifire: 2017 - 2020.

Director of Research - Amplifire: 2014-2017.

Applied Research Scientist - Institute for Creative Technologies: 2009-2014.

Research Fellow - National Center for Research on Evaluation, Standards, & Student Testing: 2008-2009.

Visiting Researcher - Institute for Creative Technologies: 2007-2008.

Graduate Teacher/Researcher - University of California, Los Angeles: 2004-2008.

Research Assistant/Associate - Duke University Medical Center: 2000-2004.

Teaching Experience

University of California, Los Angeles

Master Teaching Associate: April 2007 - June 2007
Course: Research Methods in Psychology
Instructor: Dr. Iris Firstenberg

Teaching Associate: January 2007 - March 2007
Course: Research Methods in Psychology
Instructor: Dr. Elizabeth Bjork

Teaching Assistant: June 2006 - August 2006
Course: Research Methods in Psychology
Instructor: Dr. Ed Geiselman

Teaching Assistant: April 2006 - June 2006
Course: Cognitive Psychology
Instructors: Dr. Zili Liu and Dr. Iris Firstenberg

Teaching Assistant: January 2006 - March 2006
Course: Research Methods in Psychology
Instructor: Dr. Elizabeth Bjork

Teaching Assistant: July 2005 - September 2005
Course: Psychological Statistics
Instructor: Dr. Rob Kaiser

Duke University Talent Identification Program

Teaching Assistant: July 2002 - August 2002
Course: Introductory Psychology
Instructor: Dr. Adriel Boals

Teaching Assistant: June 2002 - July 2002
Course: Social Psychology
Instructor: Dr. Adriel Boals

Grants, Honors, Awards, Fellowships, and Scholarships

Co-author of TUtoring During Exploratory Learning (TUDEL) project grant proposal: $50,000 awarded from the United States Army: 2013

Co-author of Emergent Leader Immersive Training Environment (ELITE) project grant proposal: $900,000 awarded from the United States Army: 2012-2013

Co-author of Dismounted Interactive Counter-IED Environment for Training (DICE-T) project grant proposal: $3,600,000 awarded from the Joint IED Defeat Organization (JIEDDO): 2011-2013

Best Paper Award for Evaluating a framework for representing cultural norms for human behavior models: 2009

Best Paper Award for Coaching intercultural communication in a serious game: 2008

Graduate Research Mentorship Fellowship - University of California, Los Angeles: 2007-2008

National Science Foundation Graduate Research Fellowship (Honorable Mention): 2006

Departmental Travel Grant - University of California, Los Angeles: 2006

Excellence in Research Grant - University of California, Los Angeles: 2005, 2006

Quality of Graduate Education Grant - University of California, Los Angeles: 2005

Graduation with Distinction in Psychology - Duke University: 2002

Carolinas Psychology Conference Jeopardy Champion (with teammate Matthew Makel): 2002

Dean's List with Distinction - Duke University: Spring 2001, Spring 2002

Dean's List - Duke University: Spring 1999, Fall 2000, Fall 2001

National Merit Scholarship: 1998-2002

Robert C. Byrd Scholarship: 1998-2002

NALC Scholarship: 1998-2002

Wal-Mart Scholarship: 1998

APWU Scholarship: 1998

Veterans' Memorial Scholarship: 1998